Udemy 100% Discount Coupon Code | Udemy Free Course | Udemy Free Coupon Code

Customer Service Basics: Improve your Service now

The basic golden rules to kickstart your service


Description

This course looks at the basics of Great Customer Service and how that can lead to greater success for your business with less reliance on paid advertising and marketing.  We look at the definition of Customer Service, the different outcomes that great service or poor service can lead to, and some simple ideas and examples to help you start thinking about how you can improve the service to your customers and prospective customers.

The course starts with an examination of what customer service means, we then look at the outcomes of great service vs poor service before moving on to some basic golden rules and some thinking points for you to focus on.  We also look at what happens when things go wrong, why simply offering a refund is not always the best way of handling a tricky situation - how do you take a customer complaint and turn it into a way to build better relationships with your customers?  Service should be at the very heart of your business, it's something that is 100% in your control.  We look at and test your Moments of Truth and find out what they mean to your customers.

This is a conversational course at a beginner level which may also be worth revisiting for more experienced professionals.  It's my hope that everybody comes away from this with at least one thing that they take on and use for the rest of their career and that by improving your service you develop yourself as well as your businesses.

I hope you enjoy the course....remember.....the key to great service is consistency!

Collect out of below 3 offers !
Card image cap
Udemy 24-Hour Flash Sale

Udemy online courses start at $11.99

  • Limited period offer
  • New courses included
  • Courses from all categories eligible
OR
Card image cap
New Customer Offer

Top courses from $13.99 when you first visit Udemy.

  • Region: Global (Exclude: Japan).
  • Get skills that fulfill. Biggest sale of the season.
  • All courses eligible
OR
Get this course offer on Udemy
20 People Already Collected this Offer
Also, have a look at below Guaranteed Offer box and grab all. !

If you don't want to miss any coupon, you should join our private Telegram Group !

Dealsonchat Udemy Edureka Telegram Group
Join the group now if you don't want to miss any coupon !

Join above Telegram Channels to get daily alerts on new coupon codes