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Working principles of office administrator. Hard and soft skills required to become a office administrator. Basic MS office required for office administrator.

Areas of Learning: Introduction to office administration, What is office administration, Communication skills for office administrator, computer skills for office administrator, legal and ethical aspects of office administration, Office administration in banking.

Short Description: Course will be interesting to anybody who want to learn about the required skills for office administration and how to enhance the skills within an administrator. We will consider different topics, practical examples and cases and also will talk about how to implement the skills for developing the career.

Course Content:

• Introduction to office administration

• Communication skills for office administrator

• Computer skills for office administrator

• Legal and ethical aspects of office administration

• Office administration in banking.

Course Full Description:

Introduction to the 360 degree overview of Office Administration:

• Working functionalities of Office administrator

• How communication skills are important for office administrator

• Legal aspects to be considered by an office administrator

• Practical of how to use MS word, MS powerpoint, MS excel

• Office administration skills required in banking

Course Authors:

IGOR DMITRIEV

Professor of The Retail Banking School
Digital Business and Retail Banking Expert

Education:

• MBA, The Boston University, USA

• Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA

• Master of Science at Informatics and Economics, The Saint- Petersburg State University of Finance and Economics, Russia

• Six Sigma Black Belt

Experience:

• Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.

• More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.

• Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.

Nabamita Ray
Senior Manager of The Retail Banking School

Education:

• MBA, The ICFAI University, India

• Bachelor of Agricultural Science, Doon University India

Experience:

• 2 Year of experience as Marketing Expert and Business head.

• 1 Year of experience as Business Development Manager.

Linked topics:

• Office Administration

• Basic office skills

• Basic Business skills

• Communication skills

• Organizational skills

• Legal aspects of business